Intro | Tecky Academy

Where Tech Happens

Established in 2018 in Hong Kong, Tecky Academy founders and the teams are experienced full stack software developers with working knowledge in front end, back end, mobile apps and Gen AI development. Tecky develops IT solutions for corporate customers as well as offering customized training to bring companies up to speed with latest technology trend. Tecky is also a leading software developers education instuities focuses in empowering the next generation of tech professionals

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Gen AI assisted knowledge base

Positioned as domain knowledge Gen AI Chatbot
Intelligent search from large volume of knowledge video clips
Gen AI capable to understand video content without labelling or tagging
Promptly return the specific video with the right starting timestamp of the video
Front end with MS Teams, integrated to intranet sharepoint. Accessible from mobile
Local language & English interaction. Can support voice input

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Shopping Mall Gen AI Avatar

Support multi language input/output including local language
Human like interactions with customer
Gen AI intelligent search, promptly provide necessary assistance
Rich description of shop information

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Gen AI powered Whatapps chatbot for SME

Whatapps frontend for general public enquiry
Replaced rule based response by Gen AI understanding historical Whatapps logs conversations to provide appropriate response
Gen AI is capable to handle large volume of chat conversations and use them for knowledge base
Capture user information like name and phone number for customer services to follow up

Gen AI automated surveillance video auditing

Challenge in monitoring and reviewing compliance videos in financial industry
Gen AI to analyze the content of compliance videos
Detect non-compliant behaviors in the video data by automatically skipping to the timestamps with high-risk segments
Gen AI can handle large-scale video data, enabling seamless integration within existing compliance frameworks

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Gen AI CV screening & Job Description generation

Auto generation of job description based on simple input
Auto screening of large volumes of CV
Provide scoring based on matching with job description
Highlight candidate’s strength, certification/credential & contribution to community etc
Offload hiring managers & HR for first round screening

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Gen AI Employee Engagement

GenAI chatbot interactively outputs targeted & summarized information for employees
Company information includes HR information, company policy and compliance information or sales/marketing information etc
Improve employee engagement & accessibility to ever-increasing volume of company information
The implementation of chatbot can opt for local host GenAI
Large Language model conforming to company data retention and privacy concerns
Customized Apps or company internal chat group like MS Teams, Zulips etc

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Gen AI financial and Insurance chatbot

Offload human for answering policy and terms and conditions
Citation of the origianl documents for further reference
Gen AI navigate the complex terms and clauses of insurance and financial documents and output specifics answers for users

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